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Pricing

The "Pricing" page allows you to view available tariff plans, compare their capabilities, and change your current tariff. Here you can choose the optimal plan for your needs and manage service billing.

Page Overview​

The pricing page is divided into several main sections:

Main Sections​

  • Tariff list - all available tariff plans
  • Detailed information - detailed description of selected tariff
  • Current tariff - information about your active plan
  • Future tariff - information about planned changes

Tariff Information​

For each tariff, the following is displayed:

  • Tariff name - plan name
  • Description - brief description of capabilities
  • Cost - tariff price
  • MGP - maximum number of simultaneous calls
  • Capabilities - function details

Step-by-Step Instructions​

How to View Available Tariffs​

  1. Go to "Pricing" section from main menu
  2. Study tariff list in left panel
  3. Select interesting tariff - click on card
  4. Study detailed information in right panel

How to Compare Tariffs​

  1. Sequentially select different tariffs
  2. Compare capabilities:
    • Number of simultaneous calls
    • Available functions
    • Tariff cost
    • Limitations and limits
  3. Choose optimal for your needs

How to Change Tariff​

  1. Select new tariff from available list
  2. Study detailed information about tariff
  3. Click "Purchase" or "Change Tariff" button
  4. Confirm tariff change
  5. Wait for new tariff activation

How to View Current Tariff​

  1. Go to "Pricing" section
  2. Find information about current tariff:
    • Active plan name
    • Available capabilities
    • Limitations and limits
  3. Study details of your tariff

Tariff Components​

General Capabilities​

  • Tariff name - plan name
  • Description - brief purpose description
  • Cost - price per period
  • MGP - maximum number of simultaneous calls

ML/DL Resources (Scripts)​

  • Number of scripts - limit on script creation
  • Script types - available types (campaigns, IVR)
  • Script training - training capabilities
  • Automation - automation level

PBX (Telephony)​

  • Number of numbers - limit on number rental
  • Number types - available number types
  • Internal numbers - number of extensions
  • Routing - configuration capabilities

CRM​

  • Integrations - available CRM systems
  • Databases - limits on database creation
  • Analytics - data analysis capabilities
  • Data export - export functions

Analytics​

  • Reports - available report types
  • Statistics - analytics depth
  • Dashboards - visualization capabilities
  • Export - data export formats

Integrations and API​

  • API access - integration capabilities
  • Webhook - notification configuration
  • SDK - available libraries
  • Documentation - documentation quality

Tariff Statuses​

Available Tariff Statuses​

  • Available - tariff can be purchased
  • In use - your current tariff
  • Awaiting connection - planned change
  • Unavailable - tariff temporarily unavailable

What Statuses Mean​

  • Available - can purchase tariff
  • In use - this is your active tariff
  • Awaiting connection - change is planned
  • Unavailable - tariff temporarily unavailable

Frequently Asked Questions​

How to Choose Suitable Tariff?​

Selection criteria:

  • Work volume - number of campaigns and calls
  • Number of operators - how many people will work
  • Needed functions - what capabilities are needed
  • Budget - how much you're willing to pay

Recommendations:

  • Start with basic tariff
  • Scale as you grow
  • Consider business seasonality

When Does New Tariff Take Effect?​

Activation terms:

  • Immediately - for some changes
  • From beginning of next period - for most cases
  • By agreement - for corporate clients

Can I Return to Previous Tariff?​

Return possibilities:

  • Within period - if change is recent
  • From beginning of new period - standard procedure
  • By agreement with manager - for special cases

What Happens to Data When Changing Tariff?​

Data preservation:

  • All data is preserved - nothing is lost
  • Limitations apply - according to new tariff
  • Function access - according to new plan

Tips for Choosing Tariff​

Planning Needs​

  1. Assess work volume - how many campaigns you plan
  2. Count operators - how many people will work
  3. Determine functions - what capabilities are needed
  4. Plan budget - how much you're willing to spend

Cost Optimization​

  1. Start with minimum - don't overpay for unused functions
  2. Scale gradually - increase tariff as you grow
  3. Use trial periods - test capabilities
  4. Analyze usage - track effectiveness

Working with Manager​

  1. Consult - get professional advice
  2. Discuss discounts - clarify savings opportunities
  3. Plan changes - discuss scaling in advance
  4. Get support - use manager's help

Automatic Updates​

Tariff information is updated automatically, so you always see current prices and capabilities.

  • View tariffs → "Pricing" section
  • Compare tariffs → select different tariffs in list
  • Change tariff → "Change Tariff" button
  • Current tariff information → in "Pricing" section
  • Manager consultation → through feedback form