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Dashboard (Main Page)

What is Dashboard?​

Dashboard is the main page of your personal account that provides an overview of key information about your account and quick access to the main system functions.

Main Blocks​

User Information​

  • Welcome message with username
  • Current tariff — name of active tariff plan
  • Balance — current account balance (if available)
  • Logout button — to end session

Campaign Statistics​

Campaign switcher: list of buttons with your campaign names, ability to switch between campaigns Action results: detailed statistics on completed actions within the selected campaign General statistics: general campaign indicators, "Go to" button for detailed statistics

  • Campaigns — campaign management, creating new ones
  • Personal Data — profile editing, contact management
  • Tariff — view current tariff, change tariff plan
  • Scripts — list of available scripts (campaigns/IVR)
  • Statistics — detailed campaign statistics, effectiveness analysis
  • Metrics — billing and metrics, expense information
  • FAQ — frequently asked questions, reference information

Working with Dashboard​

Viewing Campaign Statistics​

  1. Select campaign — click on button with name in "Campaigns" block
  2. Study results — detailed statistics in "Action Results" block
  3. View general statistics — main indicators in "General Statistics" block
  4. Go to detailed statistics — "Go to" button for complete information

Quick Navigation to Sections​

  • Campaigns — create new campaign or manage existing ones
  • Scripts — edit scripts (click on name in list)
  • Statistics — detailed effectiveness analysis
  • Personal Data — change profile information
  • Tariff — view and change tariff plan

Working with Balance​

  • Top-up — Metrics section for account top-up
  • Expense control — regularly check balance in top section
  • Notifications — system automatically notifies about low balance

Troubleshooting​

Statistics Not Displaying​

Reasons: campaign not launched, no data, internet problems Solution: check campaign status, ensure connection stability, refresh page

Is Campaign Active?​

Signs: campaign button highlighted in blue, "Active" status in general statistics, data in results

Don't See Scripts​

Check: are scripts created, are access rights configured correctly Solution: go to "Scripts" section for complete list

Page Not Loading​

Actions: check internet connection, refresh page, clear browser cache

Balance Not Displaying​

This is normal for: corporate tariff, unconfigured balance, prepaid plan To configure: contact manager or go to Metrics section

Tips​

Effective Work​

  • Regularly check campaign statistics
  • Use campaign switcher for quick switching
  • Monitor balance and study FAQ

Optimization​

  • Add Dashboard to browser bookmarks
  • Use mobile version for working on devices
  • Page automatically updates data on login